Pathstone Group

When Paul O’Neill stepped onto the stage in 1987 as Alcoa’s new CEO, investors expected the usual promises—growth strategies, cost-cutting, shareholder value. Instead, O'Neill opened his first address with a single, unexpected priority: “I want to talk to you about worker safety.” The audience was stunned. Analysts scrambled. Some even rushed out to call their clients. Safety? Not margins? Not metal prices? Not global expansion? But what seemed like an odd choice was actually

When Metrics Cross the Line "What gets measured gets managed." This classic management principle drives performance in organizations...

In many organizations, being “busy” is worn like a badge of honor. Teams scramble to fix issues as they arise — quality defects, customer...

“A fill rate greater than 94%? Impossible! ... It is not possible to sustain it at an acceptable cost.” It is not the first time, and I...