Operational Excellence for Small Businesses: Part II
Patient Discharge in Hospital. Health care providers, like any other service industry, face many challenges, such as reducing costs and...
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Managing Partners
- Jan 21
- 3 min
Operational Excellence for Small Businesses: Part I
Construction Projects. We can apply Lean Six Sigma in service-based environments, such as turnaround projects. It also provides evidence...
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Managing Partners
- Dec 20, 2022
- 2 min
Embracing Japanese Business Strategy
It's not a coincidence that continuous improvement (known as Kaizen) is an integral part of so many companies' philosophies. Still, it's...
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Managing Partners
- Oct 23, 2022
- 3 min
Zara is Transforming The US Fashion Industry
The leader in fast fashion, the Spanish firm Zara, along with international retailers such as Uniqlo, Topshop and H&M are proving tough...
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Managing Partners
- Sep 22, 2022
- 3 min
Starbucks Plan B
For 22 years, Howard Schultz acted as CEO of one of the most iconic companies of the twentieth century: Starbucks. When he started...
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Managing Partners
- Aug 30, 2022
- 2 min
We need a bigger Hammer here
The easy way out usually leads back in. In a modern version of an ancient Sua story, a passerby encounters a drunk on his hands and knees...
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Managing Partners
- Aug 13, 2022
- 2 min
The Expert's Blindness Syndrome
Workshop blindness occurs when something is so normal and everyday in the environment that we easily lose sight of the opportunities and...
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Managing Partners
- Jul 27, 2022
- 2 min
Seven Advantages of One-Piece Flow in Manufacturing
One of the most fundamental elements of creating a lean environment is operating with one-piece-flow. The thought of processing one unit...
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Managing Partners
- Jul 15, 2022
- 3 min
The Incredible Story of the "Antarctic Cruiser"
In 1939, America’s Snow Cruiser was designed to tackle the intense and treacherous conditions of Antarctica—and to this day, it is still...
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Managing Partners
- Jun 21, 2022
- 1 min
SIPOC Diagram
A SIPOC diagram is a tool used by a team to identify all relevant elements of a process improvement project before work begins. It helps...
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Managing Partners
- Jun 3, 2022
- 2 min
Generations we love to hate and help us to improve
The new generations are peers some people love to hate. The generation of cat videos, duck face selfies, and trendy eyebrows, made-up...
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Managing Partners
- May 4, 2022
- 2 min
Metrics and KPI Boards (Part II)
Ultimately, the goal of performance metrics is to drive improved results. Otherwise, why bother? Data show better performances among...
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Managing Partners
- Apr 13, 2022
- 2 min
Metrics and KPI Boards (Part I)
Three key concepts in manufacturing that often get misconstrued or even used synonymously are productivity, effectiveness, and...
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Managing Partners
- Mar 23, 2022
- 3 min
Process Improvement in Personal Adversity
Process improvement is about persistence and adaptation to constant change. Something easy to say, but it requires a strong mindset and...
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Managing Partners
- Feb 26, 2022
- 2 min
The Improvement Roadmap
An improvement roadmap is a map that displays project-related information. There are different types of roadmaps for different projects,...
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Managing Partners
- Feb 6, 2022
- 2 min
First, Break all the Rules
The coauthors Marcus Buckingham and Curt Coffman's were Gallup analysts who in 1999 drew insights from 25 years of Gallup studies of...
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Managing Partners
- Dec 1, 2021
- 2 min
McDonald’s Lean Startup: The Minimum Viable Kitchen
Why do we go to McDonald’s? Do they have the best burgers? Probably not. Do they have the best fries? Maybe that is a topic worthy of a...
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Managing Partners
- Nov 18, 2021
- 2 min
Focusing our efforts: The Pareto Principle
As experienced managers and professionals, we intuitively recognize the Pareto Principle (80 20 Rule) and the concepts of the vital few...
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Managing Partners
- Nov 2, 2021
- 2 min
DeLorean Motor Company achieved fame, just not success.
The DeLorean DMC-12 sport car became and remained famous as the time-traveling car in the Back to the Future movies, but the actual...
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Managing Partners
- Oct 20, 2021
- 2 min
The Enemies of Lean
In Toyota's production system, it defines three Enemies of Lean: 1) Muda (waste), 2) Muri (overburden), and 3) Mura (unevenness). The...
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