Pathstone Group

When Metrics Cross the Line "What gets measured gets managed." This classic management principle drives performance in organizations...

In many organizations, being “busy” is worn like a badge of honor. Teams scramble to fix issues as they arise — quality defects, customer...

“A fill rate greater than 94%? Impossible! ... It is not possible to sustain it at an acceptable cost.” It is not the first time, and I...

The human mind operates as an "associative machine." By constantly analyzing the world, we utilize prior knowledge to comprehend and...

It is very common that most businesses have products and services too complex. Recently, I got involved in a process that was overlooked...

In today's fiercely competitive business landscape, achieving operational excellence isn't just a goal but a necessity for organizations...

Jack Welch, the former chief executive officer of General Electric (GE), played a pivotal role in popularizing Six Sigma during his...

Jim Collins in his book "Great by Choice", try to respond the the question of why some companies make the leap from being good to being...

Jack Welch was heralded by many as the greatest leader of his era. As CEO of General Electric from 1981 to 2001, he transformed it from a...

Design thinking is an innovative problem-solving process rooted in a set of skills. The approach has been around for decades, but it...

The Value Stream Mapping can become busy and complex. When working with teams on a project, complexity can cause people to "check out" or...

Because of the constant increase of international competition through globalization of markets and a dynamic environment, producing...

One of the first thing that its important when one run turnaround cases is to take the temperature on the organizations. Very often we...

Competitive advantage is an idea that outlines the benefits or benefits that one enterprise holds over another in a competitive...

Dr. William Edwards Deming (October 14, 1900 – December 20, 1993) was an engineer, statistician, professor, author, lecturer, and...

Patient Discharge in Hospital. Health care providers, like any other service industry, face many challenges, such as reducing costs and...

Construction Projects. We can apply Lean Six Sigma in service-based environments, such as turnaround projects. It also provides evidence...

It's not a coincidence that continuous improvement (known as Kaizen) is an integral part of so many companies' philosophies. Still, it's...

The leader in fast fashion, the Spanish firm Zara, along with international retailers such as Uniqlo, Topshop and H&M are proving tough...

For 22 years, Howard Schultz acted as CEO of one of the most iconic companies of the twentieth century: Starbucks. When he started...